KB (92)

The breadth of my experience includes efficiently leading and organizing programs, enhancing automation and process improvement, increasing productivity while eliminating waste, and integrating inclusivity and transformational team relationships at every level of management and leadership.

I am a lifelong learner and believe in the importance of education that helps incorporate change management, leadership development, and methodologies that help advance our rapidly shifting and growing international workforce and environment.

I am comfortable offering coaching and mentoring at all levels of management including providing leadership insights that help strengthen organizations, programs, and teams. A few other qualities I provide are strategic planning, people management, and leadership management for corporate and non-profit organizations.

I enjoy helping others identify and implement solutions that move them toward accomplishing their goals.

I welcome the opportunity to meet with you to discuss my background and qualifications and learn more about how we can work together to reach your goals!

Senior Consultant, Unify Consulting

KB provides consultation and strategies for delivery of program objectives which includes defining program and project plans to deliver automation programs and systems, management of technical requirements, and leading the engagement of cross-functional teams to develop, manage, execute, and deliver organizational strategies for clients and the consultancy.

Senior Program Manager, Amazon

KB managed delivery of global program objectives, defined project plans, assembled resources, and executed the implementation of program and project activities with several organizations: Seller Support, Customer Service, and People Teams including equity and inclusion strategies for management at all levels

Senior Process Manager, Blue Cross Blue Shield

Responsible for federal reporting, program operations, process and business management for the Affordable Care Act (ACA) Operating Rules for Administrative Simplification. This role required coaching and guiding IT executives and process managers on streamlining IT processes to eliminate redundancies. To help increase customer satisfaction and drive simplicity. Process audits were developed and implemented across teams to increase process alignment. Continuous improvements to corporate best practices and regular engagement with business teams helped to maintain 88% and higher regulatory compliance within the program.

IT Analyst, Change Management, United Airlines

Change Manager Lead for Server/Storage Management, Facilities, Infrastructure, Network Operations, Technical Operations, and Network Engineering, managing full life cycle of change management projects from conceptualization through identifying business requirements, risk assessment, road mapping to launch, corporate communication, and postimplementation reviews. Facilitated Change Advisory Board meetings including management reporting. Provided guidance and oversight for release control and adhered to ITIL best practices including mentoring colleagues in “safety first” frameworks for production environment(s). 

Supply Chain Logistics Manager, INEOS

Managed the development and deployment of change management strategies for the polymer business unit to improve efficiency. Created and implemented vendor engagement program in collaboration with company’s railroad partners. This included managing and mitigating threats and incidents of rail movement, and collaborating with railroad teams to review rail legs for better service to help customers receive shipments within their deadlines. Accountable for railcar ownership identification and implemented full-scale retrieval process. Created and implemented a payment processing system for the polymer business, resulting in $100K+ in cost savings monthly. Collaborated with North American and EU teams to coordinate communications and guidance regarding corporate logistic guidelines and railcar management for field operations with teams across the United States, Canada, and Europe.

“KB is able to identify the needs of an individual or group and quickly turn this into action. She has very high emotional intelligence and empathy and can, therefore, connect with her colleagues and customers to a level that few others can. She motivates others into action”

“I found KB wonderful to work with. She consistently demonstrated a great attitude during a period of upheaval and change. She was solution and team oriented, when confronted with an information gap, she proactively set up a peer supported approach for mutual support and upskilling and led the existing team in creating and leveraging shared resources to support each other and create a resource for onboarding new hires.”

“KB is insightful and thoughtful in her feedback. She proved to be an integral part for helping build out our DEI Panel and Review Process which has become integral to our process in making great work and raising the bar on creative projects.”

KB has the unique ability to bring both inspiration and calm to an organization in times of trouble. In the wake of the George Floyd crisis, she listened empathically to reactions across my client group. In times when HR has highlighted specific DEI focus areas where we need to do better, KB has motivated leaders by offering encouragement vs. chastening, while still articulating a better vision for the future.

"KB brings Collaboration, partnership, integrity. I appreciate the time and thoughtfulness KB took to work with our team as overwhelming positive response for diversity, equity and inclusion, representation, and authenticity (comments that have kept coming in into the New Year), thanks to the preparation and review we received in development and before the work aired. I feel confident in the feedback we received as being well-rounded and not single minded, taking into account many perspectives and reality.”

“KB is the best mentor I have ever met. She provided tremendous support on both my career and life in this past year. She encouraged me to keep challenge myself to participate in more group events, and I have learned a lot of different program management skills from participating in events for women in leadership.”

“KB is positive, inspirational, decisive, modest, and very hard working. She is giving of her knowledge and has the best intentions in mind. She possesses a true power that calls her to connect with others and to connect them with their own strengths, encourage them and lead them toward places they wouldn’t normally go to on their own.”

“KB brings enthusiasm and curiosity to every conversation that translates to effectively driving her partners towards success. She can transparently execute both small and large requests with partner teams quickly, as well as steer partners in the right direction for items that the business owns.”

“KB exemplifies the passionate commitment to creating a shift in our business - creating (and implementing) learning opportunities for leaders and peers that will help create more inclusive teams, diversify our workforce and allow employees to thrive here. She was willing to step into an uncomfortable space and continues to inspire others through her words and actions.”

“KB’s can drive difficult conversations and ensure that everyone has a seat at the table during those conversations. The team has grown together over the past year, as it's caused most of the team to be more open and vulnerable in front of peers, which in turn drives ideas for improving the current state.”

“When a meeting is getting out of control because everyone is providing different ideas and you hear “wait, wait, wait” it’s KB to the rescue! She knows how to bring a group together to logically organize ideas and deadlines so everyone can deliver results.”